The front team will organize the rest of us according to our skill set. "Entry" occurs when the front team acually walks in the door. They are the primary point of contact. They:
- gather info
- determine the culure
- make observations
- determine the meaning of local acronyms
- figure out the local's strengths & weaknesses
- figure strategies
- determine the "primary" client / "shadow" clients are bosses, colleagues or Uniserve
- clarify expectations
- define the end result
- determine how the cadre will communicate
- articulate and delagate
- negociate differences
- support exploration
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